[Support request] Internet Explorer – fonts not loading

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Home Forums Support Internet Explorer – fonts not loading

Viewing 15 posts - 1 through 15 (of 31 total)
  • Author
    Posts
  • #1310296
    John C

    Hi,

    i am using the Neuropolitical font on my site but it’s not displaying properly in Internet Explorer. is there a fix for this?

    Thank you,
    John

    #1310343
    David
    Staff
    Customer Support

    Hi there,

    have you installed the .eot file version of the font ?

    #1310458
    John C

    yes i did actually – here is my CSS:
    @font-face{
    font-family: ‘Neuropolitical’;
    font-style: normal;
    font-weight:400;
    src: url(‘https://therevrepublic.com/neuro.eot’);
    src: url(‘https://therevrepublic.com/neuro.eot?#iefix’) format(’embedded-opentype’), url(‘https://therevrepublic.com/neuro.woff2’) format(‘woff2’), url(‘https://therevrepublic.com/neuro.woff’) format(‘woff’), url(‘https://therevrepublic.com/neuro.ttf’) format (‘truetype’), url(‘https://therevrepublic.com/neuro.svg’) format(‘svg’);
    }

    it only doesnt display properly in IE

    #1310925
    David
    Staff
    Customer Support

    Is it that the wrong font is being displayed ? Or is the correct font but it looks incorrect ?

    If its the latter then you may want to check the original font files are not corrupted.

    #1310926
    John C

    No it’s the former

    #1311020
    David
    Staff
    Customer Support

    Can you repaste your @font-face code here – before submitting, please highlight the code and click the code button in the toolbar so i can see the formatting is correct.

    #1311021
    John C
    @font-face{
    font-family: ‘Neuropolitical’;
    font-style: normal;
    font-weight:400;
    src: url(‘https://therevrepublic.com/neuro.eot’);
    src: url(‘https://therevrepublic.com/neuro.eot?#iefix’) format(’embedded-opentype’), url(‘https://therevrepublic.com/neuro.woff2’) format(‘woff2’), url(‘https://therevrepublic.com/neuro.woff’) format(‘woff’), url(‘https://therevrepublic.com/neuro.ttf’) format (‘truetype’), url(‘https://therevrepublic.com/neuro.svg’) format(‘svg’);
    }
    #1311033
    David
    Staff
    Customer Support

    It might be the curly quotes.
    Check in your theme CSS that you don’t have curly quotes ‘’ – make sure they are straight ''

    #1311154
    John C

    i double checked and they are all straight.

    #1311162
    David
    Staff
    Customer Support

    If you right click and inspect the page in IE11 are there any errors in the console?
    Sorry i can’t check as IE11 is forbidden on my current network.

    #1311168
    John C

    actually, yes:

    **

    #1311375
    David
    Staff
    Customer Support

    None of them look font related.
    In the Networks panel of the Developers console can you see if the font is being requested? You may have to clear the caches and reload to see if it is called.

    #1311391
    John C

    yes i do

    screenshot

    #1311392
    John C

    oh but i notice the console errors are very different now

    screenshot

    #1311462
    David
    Staff
    Customer Support

    Found this article on the matter:

    https://stackoverflow.com/a/14092444

    Sounds like a bad conversion of the EOT font….

Viewing 15 posts - 1 through 15 (of 31 total)
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