- This topic has 14 replies, 2 voices, and was last updated 2 months, 2 weeks ago by David.
July 1, 2020 at 12:12 am #1347785Michael
I am using generatepress theme and I have added learndash plugin for selling and purchasing but the default functionality of learndash is not working.
The settings I have made in learndash or courses are not visible or not working on front-end.
I need to resolve this issue ASAP.
ThanksJuly 1, 2020 at 4:16 am #1347972DavidStaffCustomer SupportJuly 2, 2020 at 10:21 pm #1350141Michael
This is the learndash course page. According to the settings I have made there must be a button to purchase ans the content should not be visible to the non-logged in users. But its displaying everything.July 3, 2020 at 5:28 am #1350430DavidStaffCustomer SupportJuly 3, 2020 at 5:37 am #1350439Michael
If I switch then it will break my theme settingsJuly 3, 2020 at 6:24 am #1350497DavidStaffCustomer Support
Theme Customizer settings are stored in the theme, so you can safely switch between themes without losing their respective settings.
Any LearnDash settings in the Customizer will belong to the plugin, so that should not be affected either.
You may of course want to make a staging site to test them on.
What we need to understand is whether the Theme is causing an issue or not. It will help pin down what support is required.July 3, 2020 at 6:54 am #1350518Michael
I have switched to twenty twenty theme and its displaying the button on course which I want https://prnt.sc/tb6llq
Please see the screenshotJuly 3, 2020 at 8:34 am #1350755DavidStaffCustomer SupportJuly 3, 2020 at 8:43 pm #1351238Michael
Yes there is a option in the backend to close the course, add custom url or to display buy button
please check the screenshot https://prnt.sc/tbizjiJuly 4, 2020 at 1:50 am #1351377DavidStaffCustomer Support
Odd – what happens if you temporarily disable GP Premium?
If the button appears, re-enable GPP and then in Appearance > GeneratePress – disable each module to see if one is conflicting.
If not – do you have a Child Theme installed ?July 4, 2020 at 2:05 am #1351397Michael
Yes, child theme is installed.July 4, 2020 at 2:08 am #1351401DavidStaffCustomer SupportJuly 4, 2020 at 2:20 am #1351410Michael
Okay, I will try this.July 4, 2020 at 6:27 am #1351562Michael
This issue id resolved
ThanksJuly 4, 2020 at 8:25 am #1351773
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