[Support request] Installing template Dispatch error 503

Home Forums Support [Support request] Installing template Dispatch error 503

Home Forums Support Installing template Dispatch error 503

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1632370
    David

    Hi,

    I’m trying to install on a WP 5.6 full updated the template.

    After importing plugins it stop with an 503 error, at the moment when it import demo content.
    Try to tweak server configuration but don’t change anyting.

    I have those error in log but don’t understand what it talking about.

    Thanks for help.

    2021-01-25 10:51:11 Error 86.202.81.114 503 POST /wp-admin/admin-ajax.php HTTP/1.1 https://www.xxxxxxxxx/wp-admin/themes.php?page=generatepress-site-library Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 OPR/72.0.3815.465 965 Accès SSL/TLS Apache
    2021-01-25 10:51:12 Error .856321 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxxx:443] connection to [uds://tmp/lshttpd/APVH_beradin_Suphp73.sock] on request #2, confirmed, 1, associated process: 30480, running: 1, error: Connection reset by peer! Erreur Apache
    2021-01-25 10:51:12 Error .856451 [NOTICE] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] oops! 503 Service Unavailable Erreur Apache
    2021-01-25 10:51:12 Error .856462 [NOTICE] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] Content len: 56, Request line: ‘POST /wp-admin/admin-ajax.php HTTP/1.1’ Erreur Apache
    2021-01-25 10:51:12 Error .856472 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] Cookie len: 737, wordpress_sec_4628f2cb14e7330f1293504484f5b426=xxx%7C1611740980%7CinufktM9XAxcwEBuhNuuKDO86QDb2QeQibSkWr2QFuk%7Cdf90c887db3f22f41903677d20675f3baff13e8fc46ffd5bf91dd28f89a2a947; __cfduid=d6f13a334d78fd1f98e1f88082736f19b1611558740; wordpress_test_cookie=WP+Cookie+check; tk_ai=woo%3A8wASOjdw%2FLUH%2FolQ%2BnvQLr4X; _lscache_vary=ae1345775afea697cba5f0564886b625; wordpress_logged_in_4628f2cb14e7330f1293504484f5b426=xxxx%7C1611740980%7CinufktM9XAxcwEBuhNuuKDO86QDb2QeQibSkWr2QFuk%7Cef9dfc9b672aa0b0d38b79f9d30fbbcab45612e97aee834c7cbc5684a3018fef; wp-settings-1=editor%3Dtinymce%26imgsize%3Dfull%26urlbutton%3Dpost%26tml1%3D1%26align%3Dcenter%26m5%3Dc%26hidetb%3D1%26wplink%3D1%26libraryContent%3Dbrowse; wp-settings-time-1=1611568180 Erreur Apache
    2021-01-25 10:51:12 Error .856496 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxxx:443] abort request…, code: 4

    #1632502
    David
    Staff
    Customer Support

    Hi there,

    the 503 error means your server was unable to respond to the issue. Can you check with your host to see if they can provide any info on why that error is occurring.

    #1633687
    David

    Hi,
    can we download content directly without import mode ?

    I have try to import another template and it’s work perfectly. Are you sure there is no problem with Dispatch template ?

    Thanks

    #1634039
    David
    Staff
    Customer Support

    All of the sites are built to the same standards. The Dispatch site may be slightly larger then some other imports. Can you check how much PHP memory is available on the server ? I generally work with a minimum of 512-768mb and downsize if needed.

    #1635291
    David

    Hi,
    I have put 512Mo of memory and it’s ok. Thanks.

    #1635442
    David
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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