[Support request] Installing template Dispatch error 503

[David]

Hi,

I’m trying to install on a WP 5.6 full updated the template.

After importing plugins it stop with an 503 error, at the moment when it import demo content.
Try to tweak server configuration but don’t change anyting.

I have those error in log but don’t understand what it talking about.

Thanks for help.

2021-01-25 10:51:11 Error 86.202.81.114 503 POST /wp-admin/admin-ajax.php HTTP/1.1 https://www.xxxxxxxxx/wp-admin/themes.php?page=generatepress-site-library Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 OPR/72.0.3815.465 965 Accès SSL/TLS Apache
2021-01-25 10:51:12 Error .856321 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxxx:443] connection to [uds://tmp/lshttpd/APVH_beradin_Suphp73.sock] on request #2, confirmed, 1, associated process: 30480, running: 1, error: Connection reset by peer! Erreur Apache
2021-01-25 10:51:12 Error .856451 [NOTICE] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] oops! 503 Service Unavailable Erreur Apache
2021-01-25 10:51:12 Error .856462 [NOTICE] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] Content len: 56, Request line: ‘POST /wp-admin/admin-ajax.php HTTP/1.1’ Erreur Apache
2021-01-25 10:51:12 Error .856472 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxx:443] Cookie len: 737, wordpress_sec_4628f2cb14e7330f1293504484f5b426=xxx%7C1611740980%7CinufktM9XAxcwEBuhNuuKDO86QDb2QeQibSkWr2QFuk%7Cdf90c887db3f22f41903677d20675f3baff13e8fc46ffd5bf91dd28f89a2a947; __cfduid=d6f13a334d78fd1f98e1f88082736f19b1611558740; wordpress_test_cookie=WP+Cookie+check; tk_ai=woo%3A8wASOjdw%2FLUH%2FolQ%2BnvQLr4X; _lscache_vary=ae1345775afea697cba5f0564886b625; wordpress_logged_in_4628f2cb14e7330f1293504484f5b426=xxxx%7C1611740980%7CinufktM9XAxcwEBuhNuuKDO86QDb2QeQibSkWr2QFuk%7Cef9dfc9b672aa0b0d38b79f9d30fbbcab45612e97aee834c7cbc5684a3018fef; wp-settings-1=editor%3Dtinymce%26imgsize%3Dfull%26urlbutton%3Dpost%26tml1%3D1%26align%3Dcenter%26m5%3Dc%26hidetb%3D1%26wplink%3D1%26libraryContent%3Dbrowse; wp-settings-time-1=1611568180 Erreur Apache
2021-01-25 10:51:12 Error .856496 [INFO] [17959] [127.0.0.1:51510-8#APVH_xxxxx:443] abort request…, code: 4

[David]

Hi there,

the 503 error means your server was unable to respond to the issue. Can you check with your host to see if they can provide any info on why that error is occurring.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[David]

Hi,
can we download content directly without import mode ?

I have try to import another template and it’s work perfectly. Are you sure there is no problem with Dispatch template ?

Thanks

[David]

All of the sites are built to the same standards. The Dispatch site may be slightly larger then some other imports. Can you check how much PHP memory is available on the server ? I generally work with a minimum of 512-768mb and downsize if needed.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[David]

Hi,
I have put 512Mo of memory and it’s ok. Thanks.

[David]

Glad to hear that!

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

Posts