[Resolved] Installing gp-premium kills Live preview/Customization

[Hans]

Yes,

– all plugins deactivated but GP premium active –> problem still exists
– all plugins active but GP premium deactivated –> all works ok
– choose other theme –> customising is possble
– switched on WP_DEBUG –> no errors shown
– switch on WP_LOG –> no errors shown

Only in the case that both GP and GP Premium are active there is no live preview.

[Tom]

What if you deactivate all of the GP Premium in Appearance > GeneratePress?

What WordPress version are you using?

[Hans]

Sorry it took a while. I am only at this server (intranet) wednesday, thursday amd fridays.

With all plugins active –> No customize
With only GP-premium deactivated –> Customization is possible
Switching GP back on –> No customise

[Tom]

So if you deactivate everything (all plugins + GP Premium) except the GP theme, you still can’t access the Customizer?

Any custom functions added to the site? Child theme?

[Hans]

No,

if I deactivate all plugins including GP Premium it is ok, everythings works fine,
if i deactivate all plugins except GP premium customise does not work,
if i activate all plugins including GP theme bit deactivate GP premium it will not work,

so, at the moment I activate GP premium I loose customise.

[Tom]

And what about if you deactivate all of the GPP modules in “Appearance > GeneratePress”?

[Hans]

OK, I have activated all plugins, GP theme and GP Premium bit with all modules deactivated. And this works, I can use customise.

[Hans]

Now, I activated colors, copyright, spacing and typo and it still works. Seems as it will stop after elements is also active

[Hans]

At the same time I see that loading customise is very slow

[Tom]

If it happens when you activate Elements, it means you have an Element added which is breaking the Customizer. What happens if you set all of your Elements as drafts?

[Author]

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