Search for: Log In Free Support [Support request] Installation Frustration!!! Home › Forums › Support › Installation Frustration!!! This topic contains 3 replies, has 2 voices, and was last updated by David 2 months, 1 week ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts March 21, 2020 at 7:36 am #1201856 Rochelle I’ve just purchased a premium subscription & am already frustrated because, not only can I not install anything, but your help is just as frustrating. I don’t have time to search through your forum for help. I would like to rather talk to a human for assistance. I clicked on the install button & am told that I must log in to my WordPress dashboard. Where is this??? Then I clicked on the download button which downloads loads of files. What must I do with these??? Where’s the .exe files??? I’m blond & don’t have time to research how to make something work which I have just purchased because I’ve been told it is so easy. I would appreciate some urgent assistance, please. March 21, 2020 at 8:04 am #1201896 David Customer Support Hi there, GeneratePress and GeneratePress premium are software that needs to be installed into WordPress. Do you have a hosted WordPress website ? Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ March 21, 2020 at 7:47 pm #1202217 Rochelle Hi David, I don’t have a WordPress website. I was under the impression that GeneratePress was a way to install a WordPress website. I have been trying to download WordPress but without success. Are you able to assist? March 22, 2020 at 5:37 am #1204619 David Customer Support WordPress is not something i would recommend installing yourself as it requires a Hosted server to operate. I would recommend a Managed WordPress solution from a good hosting company like Siteground Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic.