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Install Issue - GP Premium - Lifetime

2 replies · Started by Dan on January 10, 2022

Viewing posts 1–3 of 3

Hello - I just installed the free GeneratePress with no issues. Now I'm trying to install the GP Premium Plug-in. My first issues is, It shows 2 different licenses key codes in my account for it. I've tried both and have the same issue. The hour glass just keeps spinning and it does nothing. Can you please let me know which license key code to use and how to get it to work.

I’m not sure if it matters or not, but I’m using DesktopServer software running WordPress local on my Mac. https://serverpress.com

traceroute to generatepress.com (162.159.135.42), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 8.518 ms 6.293 ms 4.503 ms
2 * * *
3 ae1320-21.artnvafc-mse01-aa-ie1.verizon-gni.net (100.41.128.84) 12.135 ms 15.475 ms
ae1320-20.washdcdn-mse01-aa-ie1.verizon-gni.net (100.41.128.82) 9.782 ms
4 * * *
5 &#10.170.148.204.in-addr.arpa (204.148.170.122) 17.225 ms 67.130 ms 12.416 ms
6 172.70.32.2 (172.70.32.2) 10.385 ms
172.70.36.2 (172.70.36.2) 14.458 ms
172.70.32.2 (172.70.32.2) 17.017 ms
7 162.159.135.42 (162.159.135.42) 20.879 ms 10.985 ms 15.428 ms

1

Hi there,

The latest key on your list should be the one to use - the server needs to be able to talk to generatepress.com in order to validate the license key. Not familiar with serverpress so you may need to have a nose at its security settings.

As a note - the plugin should still work without the license key. It just won't receive updates.

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