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insecure site error

5 replies · Started by Gary on July 7, 2017

Viewing posts 1–6 of 6

I just went live with our new site. BTW - I am very excited about the way it looks!! Thx GP

My issue is it worked fine with some browsers. But on FireFox I got the error message below .Is there something that I need to do on the site? I don't understand this error. I spoke with the new hosting company and they didn't see a problem???

Also, I reset my license after the change. How do I know that it was done correctly? Could that be the problem.

innovative-solutions.org uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: SEC_ERROR_UNKNOWN_ISSUER

Any help you can provide will be appreciated. Thank you.

Tom I thought you may need my URL : http://innovative-solutions.org/
Also on iphone safari I got the message Safari could not open because it could not establish a secure connection to the server.
Thanks again!

It may be a cache problem. When a cache is cleared then it works. But, obviously this is a problem for our customers. Is there a fix? I am really guessing at the root of the problem, that is why I am coming to you.

Are you typing in https instead of http?

When I go to http, I see no errors at all.

If you're wanting to use https, you'll need your hosting to set up an SSL certificate for you.

Thanks I ordered SSL certificate and hope this solves the issue.

As long as your host sets it all up properly, it will :)

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