[Resolved] insecure site error

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  • #345793
    Gary

    I just went live with our new site. BTW – I am very excited about the way it looks!! Thx GP

    My issue is it worked fine with some browsers. But on FireFox I got the error message below .Is there something that I need to do on the site? I don’t understand this error. I spoke with the new hosting company and they didn’t see a problem???

    Also, I reset my license after the change. How do I know that it was done correctly? Could that be the problem.

    innovative-solutions.org uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: SEC_ERROR_UNKNOWN_ISSUER

    Any help you can provide will be appreciated. Thank you.

    GP Premium 1.3.1
    #345807
    Gary

    Tom I thought you may need my URL : http://innovative-solutions.org/
    Also on iphone safari I got the message Safari could not open because it could not establish a secure connection to the server.
    Thanks again!

    #345820
    Gary

    It may be a cache problem. When a cache is cleared then it works. But, obviously this is a problem for our customers. Is there a fix? I am really guessing at the root of the problem, that is why I am coming to you.

    #345862
    Tom
    Lead Developer
    Lead Developer

    Are you typing in https instead of http?

    When I go to http, I see no errors at all.

    If you’re wanting to use https, you’ll need your hosting to set up an SSL certificate for you.

    #345912
    Gary

    Thanks I ordered SSL certificate and hope this solves the issue.

    #345937
    Tom
    Lead Developer
    Lead Developer

    As long as your host sets it all up properly, it will 🙂

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