[Support request] infinite scroll and instagram problems

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1452771
    Francisco

    I use the infinite scroll on my site, and when I have instagram embedded videos, they are only shown on the first page of the index. When I scroll and more content is loaded, the instagram embedded content is not shown.

    I guess you have to do some refreshing when scrolling and loading content, but I don’t know how to do it.

    #1452793
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know πŸ™‚

    #1452844
    Francisco

    Ok, add website.

    #1452855
    Leo
    Staff
    Customer Support

    Are you able to test if 1.12 beta fixes the issue?
    https://generatepress.com/gp-premium-1-12-0/

    #1453324
    Francisco

    I have updated to the Beta version that you indicate me and the result is the same, the embedded content of instagram is not loaded when scrolling.

    #1453530
    David
    Staff
    Customer Support

    Hi there,

    how are the Instagram elements being added to your content ?

    #1453558
    Francisco

    I tried pasting the instagram link in the document and also using the insertion code in an html block, the same result in both cases.

    #1453664
    David
    Staff
    Customer Support

    I don’t think there is away around this – as the Instagram requests are only made on Load.
    Can you test that by using the Load More button.

    #1454175
    Francisco

    I tried the load more button in the preview and it doesn’t work either, it doesn’t load the instagram embedded content.

    Something similar happens to me also with the adinserter plugin, this plugin is supposed to support infinite scrolling, but is only able to insert content on the first load of the page, when we scroll and load more content is no longer able to detect it.

    #1454212
    Leo
    Staff
    Customer Support

    I think David is right about there is no way around this unfortunately – just the way Instagram works.

    #1455045
    Francisco

    They must have changed something in the instagram codes and today they load the embedded perfectly with infinite scroll.

    Let’s see if they leave it like that and problem solved.

    Thanks for all the help.

    #1455089
    David
    Staff
    Customer Support

    Well thats kinda cool πŸ™‚
    Fingers crossed it stays that way

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