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[Support request] Incorrect Page Navigation display and unpopulated Post Date Elements

Home Forums Support [Support request] Incorrect Page Navigation display and unpopulated Post Date Elements

Home Forums Support Incorrect Page Navigation display and unpopulated Post Date Elements

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #2604295
    pocketmint

    Hi team,

    Hope you are well.
    I am writing in to get support on the following 2 issues:
    1. Incorrect Page Navigation display. This issue occurs when you cycle through the posts and the navigation is incorrect where the “NEXT” icon does not match the link position.
    2. Unpopulated Post Date Elements (https://www.pocketmint.co/getting-the-right-financial-advisors/). This is only affecting the second post but not the first post.

    I had not adjusted the elements and they came with the Volume template in the site library. Is there additional codes which I need to fix this?

    #2604718
    Ying
    Staff
    Customer Support

    Hi there,

    1. I don’t see the issue, can you link us to a post where the post navigation is not correct?

    2. Can you link us to two posts where one of the post dates is unpopulated and the other is populated so we can compare?

    #2605956
    pocketmint

    Hi Ying, thanks for looking into this.
    1. Here is the link: https://www.pocketmint.co/the-definitive-guide-to-insurance/. I think the issue might be sporadic and can happen between any posts. If you click on any one post and just click on Next/Previous to cycle through, you should see a mismatch of text URL and the “Next/Previous” Navigation ribbon.

    2. Checked and saw that post dates are updated now. Could be a cache issue when I was checking yesterday.

    #2606081
    Ying
    Staff
    Customer Support

    If you click on any one post and just click on Next/Previous to cycle through, you should see a mismatch of text URL and the “Next/Previous” Navigation ribbon.

    I still can’t see the issue, both the URLs (next/previous) are matching the titles when I check.

    #2606381
    pocketmint

    Hi Ying, apologies, to clarify, it is not that the URLs are incorrect – rather it is the position of the URLs are not on the same side as the Navigation ribbon. i.e., both the “Next” ribbon and the text URL should be on the right side of the panel, “Previous” ribbon and text URL on the left side of the panel. However, as you click through to the next/previous posts, you should see sometimes the “Next” ribbon is on the right while the text URL is positioned on the left, vice versa.

    Hopefully this clarifies and you are able to see it.

    #2606437
    Fernando
    Customer Support

    I tried checking and “Next” seems to be no longer clickable. Did you remove the dynamic link setting of that button?

    #2607410
    pocketmint

    Hi Fernando, I checked Post – Block Elements – Theme Builder to get more details and compared the setup of the Post Navigation Element. It seems that the setup is correct as per the post.

    I found the Dynamic Data settings of both the Headers and button are unchecked. I do not think I changed them from the site library. Are these needed to be checked?

    #2607499
    David
    Staff
    Customer Support

    Hi there,

    lets deal with #1.

    In Appearance > Elements edit the Post Navigation Element.

    the right hand column, select the Headline and set its text alignment to the Right.

    #2607543
    pocketmint

    Thanks David. That made sense after you pointed it out. It resolved the issue

    #2608275
    David
    Staff
    Customer Support

    Glad to hear that.

    Regarding #2 the unpopulated post date, the example URL i can see a date. Did you resolve this ?

    #2608296
    pocketmint

    Hi David, yes, I managed to remove and re-add it. It seems to have worked.

    #2608391
    David
    Staff
    Customer Support

    Glad to hear that!

Viewing 12 posts - 1 through 12 (of 12 total)
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