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[Resolved] Impossible to reinstall

Home Forums Support [Resolved] Impossible to reinstall

Home Forums Support Impossible to reinstall

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #377670
    Jean-Louis

    Hi,
    I had to move my website and now I have just the basic version of the Theme. I tried to reinstall the premium version and it doesn’t work. What can I do?
    Thank you for your help.

    #377680
    Leo
    Staff
    Customer Support

    Hi there,

    What doesn’t work? Getting any specific errors?

    #377845
    Jean-Louis

    Yes:

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme install failed.

    Thank you for your help

    #377907
    Tom
    Lead Developer
    Lead Developer
    #378002
    Jean-Louis

    Thank you, I forgot this detail…
    I will give a try in a couple of hours and let you know.
    Thank you.

    #378008
    Tom
    Lead Developer
    Lead Developer

    No problem 🙂

    #378078
    Jean-Louis

    Your indication was perfect. Thank you

    #378168
    Tom
    Lead Developer
    Lead Developer

    You’re welcome!

Viewing 8 posts - 1 through 8 (of 8 total)
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