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Archived topic

Impossible change global colors

13 replies · Started by Daniele on October 26, 2022

Viewing posts 1–14 of 14

Hello, there is a problem in the customizer.

Please see the screenshot:

https://imgur.com/a/25rZNGl

The color picker panel in popping out of the screen, and it's impossibile to change colors

Hi there,

which device or browser are you using ?

I'm using asus N552VW (4k monitor) with chrome browser

Can you check for plugin conflicts - by temporarily disabling all other plugins aside from GP Premium and GenerateBlocks.

Yes, probably was a cache issue,

thanks

Glad to hear its working now!!

For me it was the Gutenberg plugin that caused this problem.
Maybe this can help other people with this problem.

Hi Markus,

thanks for the feedback.
As a general rule - never install the Gutenberg plugin on any site other then one built for testing broken things :)

Hm, yesterday the problem was solved after I disabled the Gutenberg plugin (a few times), but today the problem is back again. I disabled ALL plugins, disabled my child theme and use the main GP-theme. I tried several browsers, without extensions, cleaned caches, restarted, disabled other apps on my computer and restarted my computer, but the problem is still there.
I am on a Mac with Catalina though. Could that be an issue?
I've found an error in the console of the browser. See screenshot: https://www.dropbox.com/s/lih2n5fl8sb84zo/screenshot%20console.png
Does that error mean anything to you?

Are you on the latest versions of the GP Theme and GPP plugin ?

GP Theme 3.2.2
GPP 2.2.1 (disabled)
GB 1.6.0 (disabled)
GBP 1.4.0 (disabled)

Odd... i can't see the Operating System would be an issue, although that would possibly mean an old version of browser.

Would you be able to provide us a temporary Admin Login to the site ?
If so, you can raise a new topic where you will have access to the Private Information field to share the login details.

OK, I wil do that. Thanks so far.

Thank you - ill look out for it!

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