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Hello, there is a problem in the customizer.
Please see the screenshot:
The color picker panel in popping out of the screen, and it’s impossibile to change colors
Customer Support
Hi there,
which device or browser are you using ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/I’m using asus N552VW (4k monitor) with chrome browser
Can you check for plugin conflicts – by temporarily disabling all other plugins aside from GP Premium and GenerateBlocks.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Yes, probably was a cache issue,
thanks
Glad to hear its working now!!
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/For me it was the Gutenberg plugin that caused this problem.
Maybe this can help other people with this problem.Hi Markus,
thanks for the feedback.
As a general rule – never install the Gutenberg plugin on any site other then one built for testing broken things 🙂Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/Hm, yesterday the problem was solved after I disabled the Gutenberg plugin (a few times), but today the problem is back again. I disabled ALL plugins, disabled my child theme and use the main GP-theme. I tried several browsers, without extensions, cleaned caches, restarted, disabled other apps on my computer and restarted my computer, but the problem is still there.
I am on a Mac with Catalina though. Could that be an issue?
I’ve found an error in the console of the browser. See screenshot: https://www.dropbox.com/s/lih2n5fl8sb84zo/screenshot%20console.png
Does that error mean anything to you?Are you on the latest versions of the GP Theme and GPP plugin ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/GP Theme 3.2.2
GPP 2.2.1 (disabled)
GB 1.6.0 (disabled)
GBP 1.4.0 (disabled)Odd… i can’t see the Operating System would be an issue, although that would possibly mean an old version of browser.
Would you be able to provide us a temporary Admin Login to the site ?
If so, you can raise a new topic where you will have access to the Private Information field to share the login details.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/OK, I wil do that. Thanks so far.
Thank you – ill look out for it!
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
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