[Support request] Importing Zeal Site – 400 Error

[William]

Hello I am attempting to import the Zeal site. When importing the demo content I am getting a “400” erro.

[Leo]

Hi there,

The 400 error is usually a server error regarding AJAX in your Dashboard. When you try the import and get the error, right click the page and click “Inspect”. Are there any red errors in the “Console” area?

[William]

Hi Leo –

Thanks for the lightning fast response here!

Here is a screenshot of the errors I’m seeing in the console:

View post on imgur.com

Thank you!

[Leo]

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know 🙂

[William]

Hi Leo –

View post on imgur.com

Thank you.

[Leo]

Just to confirm, this is the error you are getting with all plugins disabled except GP Premium?

Can you make sure your server is able to communicate with gpsites.co?

Your hosting support should be able to check that for you.

[William]

Hi Leo yes that is correct. All plugins are disabled except GP Premium. I am asking my hosting site.

[Leo]

Sounds good let us know 🙂

[Author]

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