Archived topic

Importing Zeal Site - 400 Error

7 replies · Started by William on April 9, 2020

Viewing posts 1–8 of 8

April 9, 2020 at 11:50 am #1233031

Hello I am attempting to import the Zeal site. When importing the demo content I am getting a "400" erro.

April 9, 2020 at 12:32 pm #1233089

Hi there,

The 400 error is usually a server error regarding AJAX in your Dashboard. When you try the import and get the error, right click the page and click “Inspect”. Are there any red errors in the "Console" area?

April 9, 2020 at 12:43 pm #1233103

Hi Leo -

Thanks for the lightning fast response here!

Here is a screenshot of the errors I'm seeing in the console:

https://imgur.com/a/07kpE8Y

Thank you!

April 9, 2020 at 12:44 pm #1233104

Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

Let me know :)

April 9, 2020 at 1:02 pm #1233122

Hi Leo -

https://imgur.com/a/VM6ybzJ

Thank you.

April 9, 2020 at 1:07 pm #1233126

Just to confirm, this is the error you are getting with all plugins disabled except GP Premium?

Can you make sure your server is able to communicate with gpsites.co?

Your hosting support should be able to check that for you.

April 9, 2020 at 1:11 pm #1233133

Hi Leo yes that is correct. All plugins are disabled except GP Premium. I am asking my hosting site.

April 9, 2020 at 4:38 pm #1233317

Sounds good let us know :)

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