Archived topic
Import from site library taking extremely long
5 replies · Started by Daniel Mehta on November 24, 2021
I'm trying to import a demo layout from Site Library. It's been a few hours now and it's still loading. Is this normal? Or do I need to do something else to enable to import, or quicken it?
Hi there,
the import should not take longer then a few minutes depending on a) the particular site and b) your internet connection.
Which means there is another issue.
Is the site a new site you're working on? ie. no other content or plugins installed ?
Hi David,
This is a new site I'm working on. It's empty as I've just created it. I'm trying to import the Emerald site template.
If you go to Dashboard > Tools > Site Health --> Info (Tab) >>>> Server. Can you share a screenshot of those settings ?
Are you able to increase some of these settings? These in particular ( i include my default values ):
PHP max input variables 4000
PHP time limit 1200
Max input time 600