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Archived topic

Import doesnt working

59 replies · Started by Lupu on February 16, 2022

Viewing posts 1–15 of 60

Hi, I have a problem with imprting theme style. Is just importing theme options without importing theme content (landing pages etc).
Did anyone have this problem?

Hi David,
This is what i make it, but no chance to see that tempalte on my site :)
Do you need credentials?

Provide us a URL and temporary admin login in the Private Information field and i can take a look.

Aah - when i visit the URL i get a security warning - it states your SSL certificate is invalid. You need to fix that first as that is a likely cause of stopping the content being imported.

Yes, but you have an invalid SSL attached, and the import process will attempt HTTPS transfer and that could be bugging it out.
Ideally you want to fix an SSL issue before building a site or you're going to cause bigger problems down the line.

ok, i will fix it and i`ll try again :)
please dont close this topic :)

We will keep it open - let us know how you get on

I just installed SSL :) can you try again?

In Settings > General - you need to update the 2 x URLs to HTTPS

Done! But please recheck the new password

Try importing a site now.

I just do that! Same situation. Could you try it too?

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