[Resolved] Import didn't do anything?

Home Forums Support [Resolved] Import didn't do anything?

Home Forums Support Import didn't do anything?

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1169436
    Yolanda

    hello support, today I was ready to export all settings from my test location to the original site.
    But after the import of the settings, nothing was imported?
    No css, no settings, no elements?
    Is there anything I still need to do?

    #1169465
    Leo
    Staff
    Customer Support

    Hi there,

    Are you referring to the built-in import/export function?
    https://docs.generatepress.com/article/import-export-overview/

    If so that will only do for the customizer options.

    Perhaps a plugin like this might make things a bit easier?
    https://en-ca.wordpress.org/plugins/duplicator/

    Let me know πŸ™‚

    #1169481
    Yolanda

    Yes, I mean the import/export by GP.
    But the thing is that my customizer settings are totally clean after the import. So no CSS and no different settings.

    #1169486
    Leo
    Staff
    Customer Support

    CSS wouldn’t be imported.

    The customizer options – colors, typography etc should definitely be though.

    No errors during the import/export process?

    We haven’t had this issue reported before so do you mind trying again with all plugins except GP Premium disabled?

    Let me know πŸ™‚

    #1169981
    Yolanda

    I’ve made the changes already again. Good to know that CSS will not be imported (why? it is an important part of the theme?) and that it’s better to do it without Premium active.
    Thank you!

    #1170598
    Leo
    Staff
    Customer Support

    No problem πŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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