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Import didn't do anything?

5 replies · Started by Yolanda on February 18, 2020

Viewing posts 1–6 of 6

hello support, today I was ready to export all settings from my test location to the original site.
But after the import of the settings, nothing was imported?
No css, no settings, no elements?
Is there anything I still need to do?

Yes, I mean the import/export by GP.
But the thing is that my customizer settings are totally clean after the import. So no CSS and no different settings.

CSS wouldn't be imported.

The customizer options - colors, typography etc should definitely be though.

No errors during the import/export process?

We haven't had this issue reported before so do you mind trying again with all plugins except GP Premium disabled?

Let me know :)

I've made the changes already again. Good to know that CSS will not be imported (why? it is an important part of the theme?) and that it's better to do it without Premium active.
Thank you!

No problem :)

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