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[Resolved] import customizer settings

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  • This topic has 6 replies, 2 voices, and was last updated 6 years ago by Tom.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
  • #43799
    Ben Hourahine

    Hi Tom,

    So.. I’ve had a crisis here and my hosting company have deleted my domain without telling me.

    Anyway I am trying to restore / rebuild

    I’ve been using the importer add-on and can’t seem to get the settings back.

    I have exports of all the previous settings.

    It looks like ‘settings-export’json file has worked, but I am having trouble getting the other back-ups reinstalled.

    I’ve been doing them in turn through the importer.

    Any suggestions, advice or quick fixes?

    Ben 🙂

    Lead Developer
    Lead Developer

    Hi Ben,

    Yikes – I’ve been dealing with hosts all day as well, ugh.

    Are the files you’re imported using their original file names? They need to have the exact file name they were downloaded with in order to work.

    Let me know 🙂

    Ben Hourahine

    Hi Tom,

    Tell me about it!

    Yes they do have the same names, I just saved them out as they were exported..

    Once they are all imported, will it produce the custom setting exactly as they were before?

    Just trying to work out if an update has worked happened, but maybe elements have dropped out.

    Thanks 🙂

    Lead Developer
    Lead Developer

    Yes, it should import the settings exactly as they were when downloaded.

    If you’d like you can email me with login details and the import files, and I can see what I can figure out.


    Ben Hourahine

    You are a legend!

    Thank you Tom 🙂

    Ben Hourahine

    ..I’ve have sent you a message through the support contact page Tom..

    Lead Developer
    Lead Developer

    Couldn’t find any issues – the files uploaded as they should, and updated your settings accordingly 🙂

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