[Resolved] Imbedded YouTube videos: click twice

Home Forums Support [Resolved] Imbedded YouTube videos: click twice

Home Forums Support Imbedded YouTube videos: click twice

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #2359485
    John

    Hello Support at GP !

    It’s been ages since I reached out to you.
    That’s good news. It’s because you have
    been such a great help to me. Thanks !

    Please go UC on a smartphone:
    https://understand-culture.com

    Click on the famous YouTube play-symbol in red.

    In order for the video to begin playing you have
    to click a second time. This time on the small
    white play button in the bottom-left of the video.

    Is the way it always is and users will know this?

    Or does this have to do with YouTube?

    Can a change be made in GP so that clicking on
    the bright red play symbol is enough to start
    the video?

    Thanks !

    John

    #2359975
    Ying
    Staff
    Customer Support

    Hi John,

    I just tested it on my iPhone, but I don’t see this issue.

    What device and browser are you using?

    Let me know!

    #2360025
    John

    That was fast, Ying.
    Thanks.

    In the meantime I think I found the problem.
    I had changed my friend’s email,
    but had forgotten to inform him.

    Thanks for verifying that it works !

    John

    #2360077
    Ying
    Staff
    Customer Support

    You are welcome John 🙂

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.