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[Support request] Images not resizing on mobile

Home Forums Support [Support request] Images not resizing on mobile

Home Forums Support Images not resizing on mobile

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  • #397020

    Hey guys – Excellent theme. My site is much faster and I’m pleased to say it’s not conflicting with some of the plugins I previously had activated.

    All that being said, my site no longer re-sizes images on mobile devices. This is the message I got from ShortPixel when I inquired about how to fix the issue:

    “Google complains about the fact that on mobile your site is serving images much larger than their placeholder. (Compress and resize … ) For example, on your homepage, for mobile, Google complains that you’re serving this image: which is 2048px wide for a placeholder of 340px. This means that the photo is, in area, roughly (2048 / 340) squared = 36 times larger than needed.

    Well, in reality Google PSI is a bit wrong, because the image that the browser loads is the 1024px one from the srcset (×681.jpg) but this one is still 10 times too large…

    In my opinion you need an additional thumbnail size of 400px to account for the mobile. the 300px that you have is too small. You could discuss this with the theme guys, or with the person who developed your site.”

    Any insights on how to fix are much appreciated! I’m not really sure where to start… Is this a theme issue or do I need to build out separate pages for mobile?

    Customer Support

    Hi there,

    Can you link me to the page in question? Thanks!

    Lead Developer
    Lead Developer

    Try the latest beta version of GPP 1.5:

    It has better responsive image display.

    Let me know 🙂


    — Nevermind —


    Thanks Leo and Tom. There are several pages. This is one page as an example:

    Tom – I read about the new version and noticed the image update. I am a little hesitant because I’m not entirely clear on how to install it. Also – I have a function in a child theme that helps make my Ubermenu plugin run. Would it interfere with that?

    I am not the most technical person. Thanks so much for your help!

    Customer Support
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