[Support request] Images not loading in mobile version and strange issue with headers

Home Forums Support [Support request] Images not loading in mobile version and strange issue with headers

Home Forums Support Images not loading in mobile version and strange issue with headers

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #2252831
    Jesse

    So, last time I checked the mobile version of my site I noticed that images aren’t loading. Also in the header area there’s this “Skip to content” option that was never there before, and there’a a gap of blank space in the header and the menu is now orange.

    When I look at my pages in the mobile preview while I’m logged into to wordpress everything looks fine. But when I access the site on a phone everything looks different and I notice the problems I mention above.

    How can I fix these issues?

    #2252839
    David
    Staff
    Customer Support

    Hi there,

    i see the issue on Desktop, oddly it happens after the site initially displays ok. If i open the Browser Developers tools ( Right Click > Inspect ) and check the Console tab theres a bunch of 403 Errors all pointing to the .b-cdn.net domain for your site,

    Can you purge and refresh the CDN caches ?

    #2252907
    Jesse

    Hello David,

    That seemed to do the trick. Thanks!

    #2252912
    David
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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