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Images missing on Internet Explore.

7 replies · Started by Stephen on November 9, 2020

Viewing posts 1–8 of 8

Hi there,

I can see the issue but not sure what's causing it so let's do a couple of test:

- Does the issue occur if you use a twenty series WP theme?

- What if you add an image without GB container?

Let me know :)

Hi there,

- Considering the safety of client website, we are still GeneratePress 2.4.2. It is working fine.
- image shows up without GB container

Hi there,

It seems the main URL to the image is still using the server IP + username. It's not an issue on modern browsers as the srcset URLs are correct, but IE doesn't support those, so it's calling on the broken URL.

If you re-upload the image it should work.

I doubt the animation would work in Internet Explorer, but the layout thing is weird.

Does the issue go away if you temporarily remove the animations?

I tried removing the animation on blocks, but issue did not go away on IE.
Very wired, other pages worked fine. If it so complicated, it is fine, I will work on another site, so will take care about this issue then.
Thanks again for your continued support,
Appreciated it!

Chris

Strange indeed - it may be worth making a fresh test page with just a couple of columns to see if the issue persists.

IE11 is 7 years old and no longer supported - it's becoming less and less relevant every day, which is great :)

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