[Resolved] image processing errors

[anand]

the image processing has been a problem for our site for long time. it created lot of junk in wp_options table and i used to clean the database
BUT now.. the site is slow and wp admin is throwing lot of 502 errors.

is these related?

we are on kinsta hosting with the max plan.

here is the latest logs

2020/01/24 13:53:47 [error] 92190#92190: *58749035 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught IPQ_Process_Exception: Unable to get WP_Image_Editor for file “/www/SITENAME_877/public/wp-content/uploads/2014/05/Research1.jpg”: File doesn’t exist? (is GD or ImageMagick installed?) in /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/image-processing-queue/includes/class-ipq-process.php:71
Stack trace:
#0 /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/batch-processing/wp-background-process.php(303): IPQ_Process->task(Array)
#1 /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/batch-processing/wp-background-process.php(177): WP_Background_Process->handle()
#2 /www/SITENAME_877/public/wp-includes/class-wp-hook.php(288): WP_Background_Process->maybe_handle(”)
#3 /www/SITENAME_877/public/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#4 /www/SITENAME_877/public/wp-includes/plugin.php(” while reading response header from upstream, client: 35.242.155.172, server: http://www.SITENAME.com, request: “POST /wp-admin/admin-ajax.php?action=wp_image_processing_queue&nonce=fbd278fe84 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-SITENAME.sock:”, host: “www.SITENAME.com”, referrer: “https://www.SITENAME.com/wp-admin/admin-ajax.php?action=wp_image_processing_queue&nonce=fbd278fe84”
2020/01/24 13:56:05 [error] 92191#92191: *58751887 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught IPQ_Process_Exception: Unable to get WP_Image_Editor for file “/www/SITENAME_877/public/wp-content/uploads/2014/05/Research1.jpg”: File doesn’t exist? (is GD or ImageMagick installed?) in /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/image-processing-queue/includes/class-ipq-process.php:71
Stack trace:
#0 /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/batch-processing/wp-background-process.php(303): IPQ_Process->task(Array)
#1 /www/SITENAME_877/public/wp-content/plugins/gp-premium/library/batch-processing/wp-background-process.php(177): WP_Background_Process->handle()
#2 /www/SITENAME_877/public/wp-includes/class-wp-hook.php(288): WP_Background_Process->maybe_handle(”)
#3 /www/SITENAME_877/public/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#4 /www/SITENAME_877/public/wp-includes/plugin.php(” while reading response header from upstream, client: 35.242.155.172, server: http://www.SITENAME.com, request: “POST /wp-admin/admin-ajax.php?action=wp_image_processing_queue&nonce=fbd278fe84 HTTP/1.0”, upstream: “fastcgi://unix:/var/run/php7.3-fpm-SITENAME.sock:”, host: “www.SITENAME.com”, referrer: “https://www.SITENAME.com/wp-admin/admin-ajax.php?action=wp_image_processing_queue&nonce=fbd278fe84”

[Tom]

Hi there,

That just looks like the resizer was having trouble actually resizing images.

We’ll be introducing a new way to resize images in GPP 1.10 – the above process has been a pain since we implemented it.

[anand]

Thanks Tom,

How soon can we expect that release…

if its going to take time… any workarounds for this problem. Its very difficult to use our site

[Tom]

Of course. If the standard image resizer is causing issues, you can:

1. Clear your width/height values for the featured images in the Customizer.
2. Do something like this:

add_action( 'after_setup_theme', function() {
    add_image_size( 'your-archive-image-handle', 300, 300, true );
    add_image_size( 'your-single-image-handle', 500, 200 );
} );

add_filter( 'generate_page_header_default_size', function( $size ) {
    // Tell archives to use 300x300 cropped (true)
    if ( is_archive() ) {
        return 'your-archive-image-handle';
    }

    // Tell single posts to use 500x200 not cropped (no true)
    if ( is_single() ) {
        return 'your-single-image-handle';
    }

    return $size;
} );

You may have to regenerate your thumbnails after you add new image sizes: https://wordpress.org/plugins/regenerate-thumbnails/

[anand]

this did not help me.

when i removed the sizes from the customizer… the archive page did not show any images at all.

i used mediumNew and largeNew for your-archive-image-handle

did i miss something

[Tom]

Can you link me to your archives?

[anand]

i have submitted ticket with admin access…

[Tom]

The images aren’t showing when you remove the sizes because you’ve added this CSS:

img.wp-post-image {
    display: none;
}

If you remove that, the images will show.

To prevent the image resizer from loading at all, you can add this to your wp-config.php file:

define( 'GP_IMAGE_RESIZER', false );

We’re working on a replacement for this resizer right now, and will release GPP 1.10.0 when it’s done.

[anand]

this seems to have solved the problem..

Thanks

[anand]

thanks again

[Tom]

No problem 🙂

[Author]

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