[Support request] Image Load Time

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  • #1520227
    Lee

    Hey guys,

    The main (top) image on my website seems to be taking a little longer to load when the page is opened. Do you know why this might be happening, and what I might be able to do about it?

    Many thanks.

    #1520395
    David
    Staff
    Customer Support

    Hi there,

    that image needs optimizaton – its over 4mb in size. Mainly because the original is around 6000px wide.

    Whatever photo package you’re using you should be able to save it as JPEG, with a reduced size eg. 1500px with a slightly increased compression. Experiment a little but ideally that image should be more like 100kb in size.

    #1525047
    Lee

    Brilliant! Thank you.

    #1525085
    David
    Staff
    Customer Support
Viewing 4 posts - 1 through 4 (of 4 total)
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