[Resolved] Image don’t scale properly on mobile

Home Forums Support [Resolved] Image don’t scale properly on mobile

Home Forums Support Image don’t scale properly on mobile

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1629880
    David

    Hello!

    This is not a question about image resizing for visual purposes. This is about serving images that aren’t larger than necessary to save load time.

    If you look at this article: https://socialpronow.com/blog/how-to-act-party/, the image scales properly and serves a scaled-down, 649×365 version: https://socialpronow.com/wp-content/uploads/2021/01/How-to-act-at-parties-649×365.png

    So far, everything is fine and in line with our image settings: https://www.dropbox.com/s/m95m7fiykd8yala/Capture.PNG?dl=0

    The problem occurs on mobile devices. Suddenly, it serves the non-scaled version: https://socialpronow.com/wp-content/uploads/2021/01/How-to-act-at-parties-1298×730.png.webp

    It’s not enough to squeeze the browser window together and hard refresh to see that it serves the incorrect image. But if you in google site inspector choose to visualize a phone, hard refresh, then disable the phone view again, you’ll see that it suddenly serves the 1298 by 730 version if you right-click and choose to open the image in a new tab.

    Optionally, you can open the page on a phone and open image in a new tab – it will serve the full size version.

    Do you have any idea why this might be? Another forum said it might be a theme issue, therefore I’m asking here.

    We’re using Litespeed for serving WebP but I can’t find anything weird in those settings: https://www.dropbox.com/s/1m5bq9uo0fhx30d/Capture2.PNG?dl=0

    Thank you!
    David

    #1630141
    David
    Staff
    Customer Support

    Hi there,

    How does it behave with the Litespeed WebP option disabled ?

    #1633303
    David

    Hi!

    I tried disabling WebP, purged cache, the issue persisted (But no longer WebP).

    Then, I disabled the LiteSpeed caching plugin altogether, and hard refreshed the page. The issue persisted: It still downloads the full version of the image on mobile, but scales it on desktop.

    What do you make of this? 🙂

    (I’m working on the dev mirror: https://dev.socialpronow.com/blog/learn-how-to-be-more-outgoing/)

    David

    #1633956
    David
    Staff
    Customer Support

    So this is the HTML being output:

    <img src="https://dev.socialpronow.com/wp-content/uploads/2020/10/be-more-outgoing-649x365.jpg" srcset="https://dev.socialpronow.com/wp-content/uploads/2020/10/be-more-outgoing.jpg 2x" width="649" height="365" alt="How To Be More Outgoing" class="webpexpress-processed" loading="lazy" itemprop="image">

    All of my devices which are x2HD/Retina are making the request for the large file because of 2x attribute.

    I am not ‘seeing’ the scaling up on desktop because i am on a retina device

    Aside of this I see the image width is set to 800px wide – which i assume is because you have set a width in the Customizer > Layout > Blog –> Featured Image. Don’t think that is necessary and you should remove that as it can interfere with src-set sizing.

    #1635928
    David

    Hello! I solved it now by using WP Smush cdn, they do the scaling off site so I didn’t have to bother (In case someone else has the same issue)

    #1636564
    David
    Staff
    Customer Support

    Glad to hear you found a solution.

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