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I'm trying to renew the licence but failed

1 reply · Started by Judd on May 18, 2021

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I am trying to renew the licence but failed because of system show error "The card was declined"

Hi there,

It looks like the error code on the purchase is this: The bank returned the decline code do_not_honor

You'll need to contact your bank/credit card company to see why they aren't allowing the purchase to go through.

Let me know if you have any questions,

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