- This topic has 12 replies, 1 voice, and was last updated 3 months, 2 weeks ago by Azzurra.
June 1, 2020 at 1:46 am #1309504Azzurra
With Chrome and Firefox all is ok.
Instead, Internet Explorer and Safari don’t show background images and other images.
They don’t show:
– home page background image;
– header background images (all pages);
– home page normal image block (person picture).
Can you help me, please?
Thanks.June 1, 2020 at 4:06 am #1309617DavidStaffCustomer SupportJune 1, 2020 at 4:56 am #1309677Azzurra
I use Safari on Mac and iPhone.
Do you see the site correctly on Safari for Mac/iOS? Please, can you send me a screenshot?
Just cleared the cache of Safari on my iPhone and the background image (with Background Color Overlay) doesn’t show in the homepage.
I also tried with Safari private browsing, but the problem still remains.June 1, 2020 at 5:02 am #1309683DavidStaffCustomer SupportJune 1, 2020 at 5:16 am #1309698AzzurraJune 1, 2020 at 5:31 am #1309719DavidStaffCustomer SupportJune 1, 2020 at 6:09 am #1309790Azzurra
Just tried but I’m not an expert and I don’t know what I should find.June 1, 2020 at 9:38 am #1310083Azzurra
My client confirmed the site has problem with Safari on mobile: background image not show up.June 1, 2020 at 11:32 am #1310224Azzurra
I found the problem: Safari doesn’t support WebP images because Apple don’t want.
How can I do to “tell” to browser who don’t support WebP images to load, instead, the original (jpg or png) images?June 1, 2020 at 1:33 pm #1310304DavidStaffCustomer SupportJune 2, 2020 at 7:58 am #1311330Azzurra
Now I remove the WebP images and all works well, but it isn’t a solution.
I’m using SG Optimizer, but it can’t serve fallback images.
Now I’m trying Imagify but I got the same result.June 2, 2020 at 9:04 am #1311458DavidStaffCustomer SupportJune 4, 2020 at 4:27 am #1313855Azzurra
Yes…but the plugin alter the HTML, replacing image tags with picture tags, and I got a problem with GeneratePress: all images are not showing anymore.
To fix I removed the WebP images.
- You must be logged in to reply to this topic.