[Resolved] Icons not showing on the front end

[Brecht]

Hello, When I add icons to buttons they’re not showing on the front end. Screenshots: https://drive.google.com/file/d/1nnyFxxnzjR3HZqqEB2HPy1SSE6UDMHZ5/view?usp=sharing https://drive.google.com/file/d/1GM6_QsEgATPMuWr77XlGCMMMTTe5bhU_/view?usp=share_link

[Ying]

Hi Brecht,

That’s weird, your settings seem all correct.

Any chance you can provide an admin login to your site so we can take a look at the backend?

Let me know!

[Brecht]

Yes, please let me know the credentials you’d like to use

[Ying]

You can create a user using this email: support@generatepress.com

[Brecht]

Sent, thanks

[Ying]

I copied your site footer content to my site, it displays nicely without any issues.

So it looks like the issue only occurs on your site. Any chance you can disable all other plugins and switch back to the parent theme to test?

[Brecht]

I have just tried all of those things and they are not showing

[Leo]

Any chance you can try updating GB pro beta 1 to beta 2?

[Brecht]

When I try to upgrade it tells me it failed and I have the latest version

[David]

Hi there,

the icons you used, are those the ones provided in the plugin ? Or are they a different SVG ?

[Brecht]

Just the plugin I haven’t loaded anything extra

[Tom]

Hi there,

What role does the user have who is adding these icons?

WordPress can strip SVG HTML from the editor if the user isn’t a “super admin”.

More info here: https://docs.generateblocks.com/article/fix-svg-icons-not-saving/

[Brecht]

That worked thanks

[Tom]

You’re welcome!

[Author]

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