- This topic has 15 replies, 4 voices, and was last updated 6 years, 2 months ago by Leo.
September 7, 2017 at 4:39 pm #381368Jenness
I created a few different page headers and was messing around putting different ones on different pages. Then I wanted to go back to the way it was, made sure the blank page header was on all Pages, but there are some things now stuck. I tried deleting all the Page Headers. No joy.
http://www.thegreencheetah.com Look at the header…
This shouldn’t have a background… I deleted it in customizer.
It shouldn’t have a tag line… I deleted all my Page Headers.
Now the featured image isn’t showing on ANY of my Pages (should be under every one and they’re all gone). It still shows the featured image added, none of the elements are disabled, in the Edit Page.
I tried changing the theme to Twenty Fourteen, and Twenty Sixteen, and then back to Generate Press. No joy.
Help!September 8, 2017 at 12:12 am #381477TomLead DeveloperLead Developer
I’m not sure I understand.
1. According to your page source, your home page has a Page Header set. Do you have any Page Headers set in the Global Locations area? If not, is there a Page Header set in the Page Header meta box while editing that specific page?
I’m seeing you’re using a caching plugin – can you clear your cache, then deactivate the plugin for now?
2. Which pages lost their featured images?September 11, 2017 at 2:45 pm #383473Jenness
1. I don’t have any page headers set in the global locations area. I don’t have anything selected in the page header meta box because I deleted all the Page Headers trying to fix it. I cleared my cache.I deactivated the caching plugin.
2. All pages lost their featured images. There is a featured image chosen in the box on every page that exists.
I’d be happy to give you temporary admin privileges privately if you tell me how to get them to you.September 11, 2017 at 3:01 pm #383478TomLead DeveloperLead Developer
1. Can you go into the Global Locations and hit the save button? There’s a bug currently where if a Page Header is unpublished or deleted, GPP will still try to use it. Re-saving global locations will tell GPP to stop (this is fixed in the next version).
2. GP can’t remove set featured images – that would require it to loop through each one of your posts (big no-no), and manually delete the option. 1.4 definitely didn’t do that. Were you using the Featured Image meta box, or the Page Header meta box to upload your featured image?September 12, 2017 at 12:21 pm #384120Jenness
1. THIS FIXED IT! JOYJOYJOY! All my Featured Images are showing on each page. The header background is now empty and the tagline is gone. Exactly what I wanted. Now I’m going into Customizer to put it back but it feels good knowing it’s now there because I put it there. OR… I’ll use the Light version of my logo instead of the Dark version. We’ll see. The important thing is IT WORKS!!!
2. I am using the Featured Image meta box.
I do want to create different Page Headers and choose them in the Page Header Meta Box on a case by case basis but now I’m a little leary of that. We’ll see.
Thank you so much for helping me!September 12, 2017 at 2:11 pm #384211TomLead DeveloperLead Developer
No problem! This bug is fixed in the next version 🙂September 20, 2017 at 9:51 pm #389163Nick
I’m still having this problem 🙁
I’m using the latest version of GPP and I have deleted all page headers, nothing is selected in Global Locations and I have re-saved it (clearly, since they’re all deleted) and nothing is chosen on the page either.
Any ideas what I can do? It’s not a live site (http://simardsnippets.com/sample-page/) that I really care about but I was setting things up to make a video about how to do something cool with page headers, and now it’s all stuck.
As a test while writing this I created a new page header and made that one global everywhere as well as chose it in the page and the OLD ONE is still showing up on the friggin page. AND, I even disabled the header altogether in Disable Elements and the damn thing persists.
Help?September 21, 2017 at 7:58 am #389450LeoStaffCustomer Support
I’m not seeing a page header on this page? http://simardsnippets.com/sample-page/
Let me know.September 21, 2017 at 8:08 am #389459Nick
Hey Leo. That top bar with the social icons and the menu, that’s the page header. When I deactivate GeneratePress Premium it goes away.September 21, 2017 at 8:10 am #389463LeoStaffCustomer Support
That’s all Elementor content?September 21, 2017 at 8:11 am #389466Nick
It’s an Elementor section shortcode inserted into a page header. It shows up on every new page I create, which is only possible if it’s the page header doing it. It’s very bizarre.September 21, 2017 at 8:26 am #389479LeoStaffCustomer Support
Uhh I’m not seeing any page header code or GP code on that: https://s26.postimg.org/ezkvabj9l/2017-09-21_0825.png
What happens when you deactivate Elementor?September 21, 2017 at 8:32 am #389482TomLead DeveloperLead Developer
Yea, if it was in Page Header, there would be specific elements with classes surrounding it.
Maybe it’s in GP Hooks?September 21, 2017 at 8:36 am #389489Nick
Weird! Not at a computer at the moment but I’ll check when I get back. Thanks guys!September 21, 2017 at 9:31 am #389526Nick
Aaaahhh…GP Hooks. Duh. I don’t even remember doing that, haha. Guess that’s what happens when you jump back into something that you started hastily a week ago. Thanks guys!
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