Search for: Log In Free Support [Resolved] I have purchased "gp premium" and it does not appear on my desktop Home › Forums › Support › I have purchased "gp premium" and it does not appear on my desktop This topic contains 3 replies, has 2 voices, and was last updated by Tom 11 months, 2 weeks ago. Viewing 4 posts - 1 through 4 (of 4 total) Author Posts January 2, 2018 at 9:17 pm #462000 Noriaki I have purchased “generatepress pro” and it does not appear on my desktop. It says: you have not bought any downloads !!! The purchase email (Dec-24-2107) says: Dear Noriaki, Thank you for your purchase! Your payment ID is: 456257 First thing to note is that GP Premium is a plugin, not a theme. Many people try installing GP Premium as a theme and receive an error. Instead, install it as a plugin and you’ll be good to go. Please click on the link (s) below to download your files. Note: These download links will expire in 24 hours to prevent link sharing. If you created an account with us, you can login at any time to download the files. =============================================================================== The bad thing is that the download link no longer works. license key also appears. Please I need your help. Thank you January 2, 2018 at 10:29 pm #462029 Tom Lead Developer Hi there, Sorry about that – can you check your account now? Let me know 🙂 Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Ongoing Development: https://generatepress.com/ongoing-development January 3, 2018 at 8:36 am #462411 Noriaki Thanks Tom. January 3, 2018 at 9:31 am #462444 Tom Lead Developer No problem! Sorry for the inconvenience. Documentation: http://docs.generatepress.com/ Adding CSS: http://docs.generatepress.com/article/adding-css/ Ongoing Development: https://generatepress.com/ongoing-development Author Posts Viewing 4 posts - 1 through 4 (of 4 total) You must be logged in to reply to this topic.