[Resolved] I have purchased "gp premium" and it does not appear on my desktop

Home Forums Support I have purchased "gp premium" and it does not appear on my desktop

This topic contains 3 replies, has 2 voices, and was last updated by  Tom 11 months, 2 weeks ago.

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  • #462000

    Noriaki

    I have purchased “generatepress pro” and it does not appear on my desktop. It says: you have not bought any downloads !!!

    The purchase email (Dec-24-2107) says:

    Dear Noriaki,

    Thank you for your purchase!

    Your payment ID is: 456257

    First thing to note is that GP Premium is a plugin, not a theme. Many people try installing GP Premium as a theme and receive an error.

    Instead, install it as a plugin and you’ll be good to go.

    Please click on the link (s) below to download your files.

    Note: These download links will expire in 24 hours to prevent link sharing.

    If you created an account with us, you can login at any time to download the files.

    ===============================================================================

    The bad thing is that the download link no longer works. license key also appears. Please I need your help. Thank you

    #462029

    Tom Lead Developer

    Hi there,

    Sorry about that – can you check your account now?

    Let me know 🙂

    #462411

    Noriaki

    Thanks Tom.

    #462444

    Tom Lead Developer

    No problem! Sorry for the inconvenience.

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