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[Resolved] I have 2 GP Premium licenses in my account but only bought 1…

Home Forums Support [Resolved] I have 2 GP Premium licenses in my account but only bought 1…

Home Forums Support I have 2 GP Premium licenses in my account but only bought 1…

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  • #2536751
    Steve

    Hi,

    I purchased GP Premium on Feb 4th. I paid $59.

    When I look in my account and on my purchase confirmation I have 2 GP Premium License keys.

    Is this an error?

    I’ve added the invoice number and keys in Private Info

    Please confirm I havn’t been charged twice 🙂

    #2537094
    Stacey Usborne
    Staff
    Customer Support

    Hi there,

    You’re right – it looks like the system accidentally assigned two license keys to your account with your single purchase. I’ve gone ahead and removed the second one as it’s not necessary.

    Let me know if there is anything else I can help with.

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