Site logo

Archived topic

I have 2 GP Premium licenses in my account but only bought 1...

1 reply · Started by Steve on February 17, 2023

Viewing posts 1–2 of 2

Hi,

I purchased GP Premium on Feb 4th. I paid $59.

When I look in my account and on my purchase confirmation I have 2 GP Premium License keys.

Is this an error?

I've added the invoice number and keys in Private Info

Please confirm I havn't been charged twice :)

Hi there,

You're right - it looks like the system accidentally assigned two license keys to your account with your single purchase. I've gone ahead and removed the second one as it's not necessary.

Let me know if there is anything else I can help with.

This archived topic is closed to new replies.