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[Resolved] I get an error when trying to install W3 Total Cache

Home Forums Support [Resolved] I get an error when trying to install W3 Total Cache

Home Forums Support I get an error when trying to install W3 Total Cache

Viewing 5 posts - 1 through 5 (of 5 total)
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  • #592580
    Ilse Turnbull

    I get this error when I try to install W3 Total Cache. I installed it on 2 other websites with no issues, so not sure why this one is causing me problems
    This is the message:
    ###

    FTP credentials don’t allow to write to file /home/(name taken out)/public_html/(name taken out) /wp-config.php

    W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.

    Please execute commands manually
    or use FTP form to allow W3 Total Cache make it automatically.

    ###

    It says to add these lines
    /** Enable W3 Total Cache */
    define(‘WP_CACHE’, true); // Added by W3 Total Cache

    ###

    I can find the config file, but it says if I do anything wrong I’ll wreck the site. Not excited to give that a shot. Is there some permission I can turn on or off to let the plugin install completely by itself?

    If I absolutely must add those lines myself, where am I adding them? beginning, end..???

    Please tell me there is an easier, safer, way to do this.

    GeneratePress 2.1.2
    GP Premium 1.6.2
    #592604
    Leo
    Staff
    Customer Support

    Hi there,

    Have you checked with the support of W3 Total cache on this?

    I know lots of users use this plugin with GP so it shouldn’t be a theme problem.

    #592616
    Ilse Turnbull

    Didn’t think of that. I’ll do that now, thanks

    #592629
    Ilse Turnbull

    I had file writing permissions turned off. I turned it back on (or unchecked it) installed W3, it installed fine. I configured it and then turned writing permissions back off again. Seems to be working.

    #592668
    Leo
    Staff
    Customer Support
Viewing 5 posts - 1 through 5 (of 5 total)
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