[Support request] I delete Mobile Menu Label. Still, Menu text is there.

[Bogdan]

I delete the text Mobile Menu Label. Looks ok in admin. Public: the text Menu is next to the icon.
I would like to have no text there, only the icon. Thank you.

[Leo]

Hi there,

Any chance you can link us to the site in question?

You can use the private information field.

Let me know 🙂

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Bogdan]

🥱ooops! Sorry.
https://www.sibotherm.com/
Thx, again.

[Ying]

When something works in admin but not on live site, it’s likely a caching issue.

Have you tried clearing and disabling the cache plugin first?
https://www.screencast.com/t/MohSL0a7

Let me know 🙂

[Bogdan]

It doesn’t work in admin, I can see now. In admin I can see only the icon, even if i want to write a text.
I’ve made everything that checklist include.
Thank you.

[Leo]

Looks like something is still cached in your site.

Can you disable all plugins except GP Premium and provide the dashboard access for me to take a look?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Bogdan]

Ok.

[David]

Hi there,

your site is behind a Sucurri firewall with IP blocking. Any chance you can temporarily disable that so we can get to the dashboard.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Bogdan]

Sorry. It is ok now. I was disabling Sucuri, but forgot to click “save”.

[David]

Can you check the site now ? I just checked and i cannot see the label.
To be 100% sure I went into the Customizer – added a Menu label and published it. it displayed. Then Deleted the menu label and published it again. And its gone.

Definitely sounds like a page caching issue, which could be device, router, ISP or server related.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Bogdan]

Ok. Thank you. It’s ok public, on all my devices.
Still, I have that editing issue on admin. I will try to get rid of that caching issue.
Many, many thx.

[David]

You’re welcome

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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