Archived topic
I Can't Install Site Library
8 replies · Started by Iswan on December 22, 2020
Hai GP
Very weird, I didn't get this experience before.
The problame, i can't install Site library, whent i click instal, just view 0 ? in redline.
I was to follow your instrustions but not work,
I try to buy new hosting and instal the theme in the new hosting and the problame is same.
Could you fix it?
Hi there,
Sorry not sure if I fully understand.
Are you seeing any specific errors?
Can you provide a screenshot of what you are seeing?
https://docs.generatepress.com/article/using-the-premium-support-forum/#uploading-screenshots
Thanks :)
Oke cek the private information and check whats wrong.
Actually I can't import theme from site library
Hi there,
can you try disabling your security plugin. This may be blocking the import request.
Hi I was disable worldfence plugin but its not work
Any chance you can try disabling all plugins except GP Premium to give it a shot?
Are you getting any specific errors?
Of course, this is a new web, i was give my access in private information, So you can check by yourself. All plugin is disable.
Please login to my web so you can solve this quickly.
Hi... It solve i check error with inspect element... And trouble is HTTPS
Thanks GP team. All of you is the best team with best support.
Glad to hear :)