I can´t install Dispatch

Hi there,

Just to confirm, you've imported the options and content as per the instruction here?
https://docs.generatepress.com/article/using-the-site-library/

Let me know :)

Hola,

Yes, i did

Can you turn off LiteSpeed cache and try it again?

Let me know :)

It didn´t work.

The following message remains: Importing content... and nothing else happens

Is this just a staging site? Can I give it a try?

No, but I'm just designing it.

You can do it. Please

Hi there,

Your site is getting this error when importing -
https://share.getcloudapp.com/rRu1wqpN

Can you try these debugging steps?
https://docs.generatepress.com/article/error-codes-importing/#further-debugging

If you reach the step regarding debug log, let us know so we can read it and see what's going on. :)

Let us know. :D

HI,

I dont know how to do that.

Can you help me? Please

Hi Noe,

It would be best to reach out to your hosting provider for assistance with regards as this is within their scope.

To reiterate, as mentioned by Elvin, you’ll need to try the debugging steps mentioned here: https://docs.generatepress.com/article/error-codes-importing/

If you get to the step regarding the contents of the debug file, kindly send it to us as well so we may investigate further.

Hope this clarifies! :)

Hi,

I already did.

Please, help

Hi there,

you really need to speak with your hosting provider. This is one of the errors:

[Error] Failed to load resource: the server responded with a status of 503 () (import_content, line 0):

https://www.activistica.co/wp-json/generatepress-site-library/v1/import_content?_locale=user

This looks like the REST API does not have permissions to access your database. The host should be able to pin point the issue.

Hosting provider said this:

"Good afternoon, it's a pleasure to help you. This is most likely because allow_url_fopen was not enabled on the Hosting account. Could you please check again if everything is working normally now? If the problem persists, tell us to validate what could be the cause of what happened".

Can you try it again? please

Can you try remove the imported template, then import it again?
https://www.screencast.com/t/tl9a7bclqt9

Let us know if this works.

If not, can you forward the error code David mentioned here to your host?
https://generatepress.com/forums/topic/i-cant-install-dispatch/#post-2147040

Hi,

I was able to import it successfully.

Thank you very much for your help.