[Resolved] i CAnt ge the them to install and Leo's solution is to close the thread

Home Forums Support [Resolved] i CAnt ge the them to install and Leo's solution is to close the thread

Home Forums Support i CAnt ge the them to install and Leo's solution is to close the thread

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #843673
    A D

    I cant get the them to install.

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    #843676
    Leo
    Staff
    Customer Support
    #843677
    David
    Staff
    Customer Support

    Deleted

    #843700
    A D

    Free tip.

    Call your product a plugin on your website so people will know.

    #843702
    Leo
    Staff
    Customer Support

    We definitely don’t call it a premium theme anywhere.

    It is also clearly labeled in your purchase receipt:
    https://www.screencast.com/t/r9PkQY2iKCq

    #843703
    A D

    its to late by the time you get the reciept

    #843713
    Leo
    Staff
    Customer Support

    Did you download it in your account?

    If so it’s also labeled here:
    https://www.screencast.com/t/ARucdUkwhfo5

    #843714
    A D

    Yes, I have the theme, and 1.8 plugin installed. I imported the kata site on elementor and now the site is blank.

    Not sure what I did wrong.

    #843740
    A D

    Can you offer any assistance for this or a refund?

    #843859
    Leo
    Staff
    Customer Support

    Any chance you can open a new topic and disable the maintenance mode for your site so we can see the issue?

    Thanks!

    #843861
    A D

    ok

    #843863
    Leo
    Staff
    Customer Support

    Thanks 🙂

Viewing 12 posts - 1 through 12 (of 12 total)
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