[Resolved] I cannot add an element (hook)

Home Forums Support [Resolved] I cannot add an element (hook)

Home Forums Support I cannot add an element (hook)

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #2380301
    Nicolas

    Hi,

    If I try to add a hook type element, I only have the option to enter the title, the rest of the middle part is empty whereas before I could.

    It works on another WordPress site which is on the same host.

    The cache has been cleared and i have the latest version of GP Premium.

    Thank you

    #2380318
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know ๐Ÿ™‚

    #2380319
    Nicolas

    Hi Leo,

    I have disabled all plugins and I have the same problem !

    Best regards

    #2380353
    Leo
    Staff
    Customer Support

    Strange. Haven’t had any other reports on this.

    Can you start a staging site and provide the dashboard access for us to take a look?

    #2380395
    Nicolas

    I just found the problem. In fact, in the display options, the element box was no longer checked!

    Sorry for the inconvenience ! Thank you very much for your response.

    Best regards

    #2380460
    Leo
    Staff
    Customer Support

    No problem ๐Ÿ™‚

Viewing 6 posts - 1 through 6 (of 6 total)
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