- This topic has 9 replies, 4 voices, and was last updated 3 years, 7 months ago by Leo.
March 29, 2016 at 4:46 pm #182739Jorge
error when I try to update to version 1.2.81.
An error occurred while updating Premium GP: It has not been possible to create the directory gp-premium / addons / generate-sections / functions / wpalchemy / cssMarch 29, 2016 at 11:09 pm #182779TomLead DeveloperLead Developer
This can happen when your server isn’t playing nice with the update process because of the length of the update token.
You can manually update: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update
Let me know if you need more info 🙂March 30, 2016 at 6:28 am #182870Jorge
I also think the problem is the server, but i do not know why. I work in local home with wamp server for windows. Can it be a problem php upgrade?
I have read as manually update but there is something i do not understand: Deactivate and delete the current copy from your WordPress site. You mean to disable and delete only the wp-premium plugin?
thanks and sorry for my bad english!March 30, 2016 at 9:09 am #182927TomLead DeveloperLead Developer
I’m not sure what the specific issue is I’m afraid, I think it might have something to do with having too many folders resulting in a long path of folders to update. I’m working on reducing the amount of folders, but compared to some plugins there really isn’t that many.
That correct, delete GP Premium and upload the fresh version. This is what the automatic update process does 🙂March 31, 2016 at 6:47 am #183151Jorge
Ok, all right. Now I have the latest version. Thank you very much.
Can I use this post to new doubts?March 31, 2016 at 10:45 am #183217TomLead DeveloperLead DeveloperMarch 31, 2016 at 4:28 pm #183307Jorge
I wanted to say:
If I need help, I can write here, or I have to open a new topic?March 31, 2016 at 7:19 pm #183318TomLead DeveloperLead DeveloperDecember 14, 2017 at 8:33 am #449467Silvio van de ven
I have the same problem with the last update of plugin GP Premium. I have now version 1.2.92 but when i wont to upsate i get an error.
Updadte failed: Unauthorized
But i have the right license code.
What can this be.
Kind regardsDecember 14, 2017 at 8:45 am #449483LeoStaffCustomer Support
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