Archived topic
I can not update the GP premium
9 replies · Started by Jorge on March 29, 2016
error when I try to update to version 1.2.81.
An error occurred while updating Premium GP: It has not been possible to create the directory gp-premium / addons / generate-sections / functions / wpalchemy / css
Hi there,
This can happen when your server isn't playing nice with the update process because of the length of the update token.
You can manually update: https://generatepress.com/knowledgebase/updating-add-ons/#manual-update
Let me know if you need more info :)
I also think the problem is the server, but i do not know why. I work in local home with wamp server for windows. Can it be a problem php upgrade?
I have read as manually update but there is something i do not understand: Deactivate and delete the current copy from your WordPress site. You mean to disable and delete only the wp-premium plugin?
thanks and sorry for my bad english!
I'm not sure what the specific issue is I'm afraid, I think it might have something to do with having too many folders resulting in a long path of folders to update. I'm working on reducing the amount of folders, but compared to some plugins there really isn't that many.
That correct, delete GP Premium and upload the fresh version. This is what the automatic update process does :)
Ok, all right. Now I have the latest version. Thank you very much.
Can I use this post to new doubts?
You're welcome.
Not too sure what you mean?
I wanted to say:
If I need help, I can write here, or I have to open a new topic?
Ah! It would be best to start a new topic for each question - easier to answer/find later :)
I have the same problem with the last update of plugin GP Premium. I have now version 1.2.92 but when i wont to upsate i get an error.
Updadte failed: Unauthorized
But i have the right license code.
What can this be.
Kind regards