[Resolved] How to resolve License key update issue.

[sanjay]

Hi ,

Request help to resolve following error while updating License key details.

ERROR :

403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.
Need help to resolve this issue.

Regards

Sanjay S

[David]

Hi there,

this doc explains:

https://docs.generatepress.com/article/license-key-activation-issues/

[sanjay]

Please note my website is hosted on Godaddy server with IP address 50.62.149.30

Sanjay S

[David]

Did you try the secondary API method:

https://docs.generatepress.com/article/license-key-activation-issues/#secondary-api

[sanjay]

Hi ,

Despite your standard reply I would still request your help to resolve this issue.

Request help to resolve following error while updating License key details.

ERROR :

403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.
Need help to resolve this issue.

Regards

Sanjay S

[sanjay]

Problem Resolved with the help of support team guidence.

Thanks

[David]

Glad to hear that!

[Author]

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