[Resolved] how to delete a text block from my homepage?

Home Forums Support [Resolved] how to delete a text block from my homepage?

Home Forums Support how to delete a text block from my homepage?

  • This topic has 7 replies, 2 voices, and was last updated 2 months ago by Leo.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #2247589
    Shoumya

    Hi, my site is knowworldnow.com
    if you check my homepage, you will see just beside the title there are two links (invisible because 0 opacity)
    I hired someone to work on my site and that fraud man cheated me. Added these 2 links. Please tell me how to remove them.

    Please see this image

    #2247610
    Leo
    Staff
    Customer Support

    Hi there,

    Not sure if I fully understand.

    Can you see the text block in the home page editor?

    If not can you disable all plugins except GP Premium for us to take a look?

    The theme doesn’t/can’t add any random paragraph block to your content.

    #2247616
    Shoumya

    No. I cannot see it. I am seeing it when I am inspecting element on my browser. if you inspect my homepage, you will find it. Please check the screenshot: https://prnt.sc/PII1Oun0GrED

    #2247619
    Leo
    Staff
    Customer Support

    Can you disable all plugins except GP Premium for us to take a look?

    The theme doesn’t/can’t add any random paragraph block to your content so it’s likely added by something else.

    #2247628
    Shoumya

    I have deactivated every plugin. Please check now. It is still there.

    #2247634
    Leo
    Staff
    Customer Support

    It’s added to every page and not just the home page.

    I’m seeing something Nitro-related in the source code – can you disable that?

    Are you using a child theme? If so please activate the parent theme and make sure there is no custom functions added.

    Looks like you are using CDN as well so please disable that.

    As mentioned above, this cannot be a theme issue and we have not had any other reports on this.

    In order to debug this, we would basically need to strip everything clean.

    #2247638
    Shoumya

    ok. I will try something else. thanks for the help.

    #2247643
    Leo
    Staff
    Customer Support
Viewing 8 posts - 1 through 8 (of 8 total)
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