Archived topic

How do I edit Prime Template Homepage?

6 replies · Started by Akshay on October 7, 2020

Viewing posts 1–7 of 7

October 7, 2020 at 12:33 am #1475894

I am using Prime Template. When I try to edit the homepage I am getting this message [/] Shortcode "Insert additional custom elements with a WordPress shortcode". Please help.

October 7, 2020 at 5:04 am #1476269

Hi there,

can you share a link to your site as that is not normal behaviour.

October 7, 2020 at 6:56 am #1476456

Hi David

Thanks for the reply. Here is my website link https://www.bestmom.in/

One more request, can you please suggest how to provide spacing between links in the footer and text in the footer area.

Thanks in advance

October 7, 2020 at 10:12 am #1477007

That's strage. I've not seen that error before.

Any chance you can disable all plugins except GP Premium and WooCommerce to eliminate conflicts from other plugins first?

Let me know :)

October 7, 2020 at 9:29 pm #1477734

Hi Leo

I tried your solution still, I am getting the same error.

October 8, 2020 at 12:25 am #1477882

I tried everything but nothing worked. Now I am doing a fresh installation. While importing the template I am getting a 504 Error. I am trying to import Prime Template on a fresh installation. I am on SiteGround Hosting. Please help.

October 8, 2020 at 1:23 am #1477978

Hi there,

504 error is a time out error.
Make sure you have no cache/optimizer ( SG optimizer ) plugins enabled.
Also check to make sure you don't have cloudflare enabled on the server.

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