How can you remove a strip below the primary navigation toolbar?

Hi there,

Any chance you can link us to the site in question?

You can use the private information field.

Let me know :)

Hi Leo,

Thank you for your quick reply :). I have added the website URLs (live & a staging site) in the private information field for you.

Kind regards, L.A.

Hi,

I've checked your site and you seem to have an extra space and a . within your Header Element's code area. https://share.getcloudapp.com/eDuwGK1D

Removing this within the code area there should solve the issue.

Thank you so much Elvin!!!

I followed your advice & by watching the Cloud App video you supplied I was able to change the code & remove the extra space :).

Thank you again!

Kind regards, L.A.

Nice one. Glad you got it sorted. :)

Hi Elvin,

The strip has now returned, even though the code has been removed & the strip is now being counted as part of the 'Hero Page'.

I only deleted the code from the 'Inspect' page, will I need to make the changes at the .php file level?

Lastly, I am not a developer so I appreciate your insight & instructions :).

Kind regards.

As mentioned in one of my previous replies, it's in your Header Element’s code area.

Go to Appearance > Elements and edit the Header Element that's being used on the page you're working on. You should find a . and a line break which you can remove and then save.

Thank you, I did not know where the code could be edited.

I followed your instructions, Appearance > Elements & the Homepage Header element but it only displays the following code:

.[wds id="1"]

Can the extra line break & '.' be fixed using CSS?

Kind regards.

.[wds id=”1″] has a . on the left side of the shortcode. That's what you're seeing.

You can remove it as it's not necessary for the shortcode to work. It's a stray string.

Thank you so much Elvin.

I just removed the '.' from the shortcode & it worked :).

Kind regards, L.A.

No problem. glad you got it sorted. :)