[Resolved] Hosting – Exceeding Bandwidth

Home Forums Support [Resolved] Hosting – Exceeding Bandwidth

Home Forums Support Hosting – Exceeding Bandwidth

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #1176848
    Michael

    I have been receiving an “exceeded bandwidth limit” message lately. After troubleshooting over several days with my hosting provider, they are asking me to reach out to my theme provider for support and reduce the CSS file. They are stating the CSS file is taking too much bandwidth.

    I have included my URL below (for admins). Is there something else I could do to reduce the file?

    Thank you.

    #1176861
    Leo
    Staff
    Customer Support

    Hi there,

    I really don’t think GP is the issue here – we haven’t had any other reports on this.

    The free theme is 886KB and GP Premium is 825KB which is overall like 1.7MB.

    Do you get the same issue if you disable all other plugins except GP Premium?

    #1176934
    Michael

    Feel free to delete this…. A senior tech with the hosting company ruled out the theme.

    #1176989
    Leo
    Staff
    Customer Support

    Glad someone was able to help.

    Definitely not very responsible for your hosting support to just blame the theme like this.

    Thanks for following up!

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