Archived topic
Hook elements delete part of the code every time I save
6 replies · Started by Enrico on September 24, 2020
Good afternoon,
I need to add the Google Ads code to analyse the Conversions. But every time I update the hook element the two HTML <script> and </script> elements are deleted.
What shall I do?
Thanks
<!-- Event snippet for Website traffic conversion page -->
<script>
gtag('event', 'conversion', {'send_to': '****});
</script>
Hi there,
That's strange. I'm unable to replicate this issue and don't remember seeing it from other users before:
https://www.screencast.com/t/6eMr9cpJs
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know :)
I have tried to disable all plugins except GP Premium, but didn't work.
Hi there,
can you remove the HTML comment ie. <!– Event snippet for Website traffic conversion page –> and try saving again.
If that doesn't work then it looks like a possible security setting that is stopping Script tags from being used in the editor.
Hi David,
You were right. I discovered what was the problem. It was when I was logging in with an Administrator account. If we use a Super-Administrator account it doesn't give that problem. Don't ask me why but it works.
Thank you
Glad to be of help.
