- This topic has 9 replies, 2 voices, and was last updated 6 years, 3 months ago by Leo.
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December 7, 2017 at 4:50 pm #444438Lyton
Hi, I am trying to add a header I have already created to my homepage under edit page. However, it is stuck on Sidebars. Footer widget, disable elements, Page builder container and Page header all appear to be clickable links but nothing happens when I click on them. I don’t have that issue with any of my other pages or post.
December 7, 2017 at 5:33 pm #444452LeoStaffCustomer SupportHi there,
Not sure what you mean by it is stuck on sidebars?
I can see most of the things are working and you are using contained on page builder container?
Let me know.
December 8, 2017 at 11:45 am #445072LytonI mean when I click on Page Header or any of the other links, nothing happens
December 8, 2017 at 1:11 pm #445141LytonI thought it was only my homepage I could not have edited but I can’t seem to edit these elements on any page or post. This only started after I updated to 2.0.
December 8, 2017 at 3:47 pm #445209LeoStaffCustomer SupportWhat element are you referring to?
I’m seeing very little GP element present as most of them are elementor?
Can you please be a little more specific?
December 8, 2017 at 4:50 pm #445236LytonI’m referring to the backend. When I sign into wordpress, I can select the page that I want to edit. With Generatepress 2.0, it gives me the option under layout to edit the following: sidebars, footer widget, disable elements, page builder container and page header. However, when I click on any of these options, nothing happens.
Like I said earlier, it only gives me the options to select what I want to do with the particular page sidebars like default, content/sidebar….etc. I cannot access what is under page header or any of the other options apart from the sidebar option.
The issue is not visible on the live website so looking at the site will not reveal the problem. I have an elementor header which I am trying to change to a GP header.
I had 1.5 installed until yesterday and I was able to add a header I created to a page but after the update to 2.0, I am unable to.
I hope I’m a bit clearer this time.
December 8, 2017 at 9:50 pm #445345LeoStaffCustomer SupportWhich options are you using? I can see from your page that some of them are working?
keep in mind that meta box values won’t work on index pages like the main blog page or archive pages.
I’m not sure what you mean by “cannot access”? Can you provide a screenshot?
So the page header you created are not showing up in the dropdown list?
December 9, 2017 at 2:31 am #445473LytonI was able to make the changes from my phone but I’m not sure why I can’t do it from my computer.
Here’s a copy of what i was referring to.
The part that I circled is not working from my computer when I click on them.
December 9, 2017 at 2:49 am #445485LytonWhen I click on for example, headers, the drop down list does not show. It remains on sidebars. I am able to do it from my phone but not my computer.
December 9, 2017 at 8:25 am #445664LeoStaffCustomer SupportAhh I see. Are you able to test with a different browser?
Thanks!
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