Archived topic
Home Page Settings not displayed in Customiser
10 replies · Started by John on June 1, 2022
Hello Folks !
Home Page Settings are not displayed in Customiser
on one of my WP-sites. Please advise.
Thanks.
John
Hi John,
I don't believe this is a GP issue - otherwise, it would appear on all of your sites.
Have you tried disabling all plugins except GP Premium to test?
Hi Leo,
Thanks for the rapid response.
I should have written that I knew this
to be WP and not GP issue. But you folks
can solve just about anything under the
sun !
Yes, I did disable all plug-ins.
Still did not help.
Any other ideas?
John
Hi John,
Are you using a child theme?
If so, try switch to the parent theme to test.
If that doesn't work, can you provide admin access to your site so we can have a look at the backend?
Hi Ying,
Thanks for responding so quickly !
See in Private Info. my admin-access.
No, it's not a child theme.
It's GP 3.1.3.
John
Does the same issue exist if you activate a Twenty series WP theme to test?
Let me try that, Leo.
Hi Leo,
I just activated WP 2022.
Problem not solved.
Honestly I'm not sure what could cause this unfortunately.
Can you check with WP's support team to see if they've seen this issue before?
Ok, thanks, Leo.
It seems to be a WP-problem.
John
No problem :)