[Resolved] Home Page minor issues

Home Forums Support [Resolved] Home Page minor issues

Home Forums Support Home Page minor issues

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #1614050
    Juned

    Hi Team,

    At the home page of my staging site, I need your support to fix following issues:

    1. There is white blank space at below header and above 1st block.

    2. Above Trolley image, there’s extra space, below SHOP NOW button. I am not able to align that properly.

    3. The Category image caption is showing even after deletion. How to hide/remove that? (Home 11, Home 13)

    Thanks in advance.

    #1614529
    David
    Staff
    Customer Support

    Hi there,

    1. You have an empty paragraph block at the top of the page content. Remove this in the page editor.

    2. The space between the Shop Button and the Trolley image is space that is in your original image, you would need to crop the original image to remove the space.

    3. You need to remove the Captions from the image in the Dashboard > Media library

    #1614534
    Juned

    Thank you for your guidance.

    Now I am really enjoying GP. As a newbie, I was scaring that GP is blank and I would have to use lots of 3rd party plugins and I kept it aside. But now I am happy to admit that GP is awesome.

    #1614559
    David
    Staff
    Customer Support

    Glad to hear that – and thanks for the great feedback. We’re looking into your Footer Element issue 🙂

    #1614571
    Juned

    As a small and independent business owners like me, seeks for support at initial implementation stage only. In absence of proper and timely support, we lost the faith for the product and start wasting time for new searching.

    Thanks to Team GP!!!

    #1616693
    Juned

    “3. You need to remove the Captions from the image in the Dashboard > Media library”.

    The problem is still same. At media library we haven’t name it like: Home 11, Home 12, Home 13.

    I didn’t understand how to remove/delete thes image captions.

    Kindly help me in fixing this.

    #1616732
    David
    Staff
    Customer Support

    Can you provide me with a temporary admin login so i can take a look at the issue?

    #1616739
    Juned

    Its same as I provided you last time for Custom Footer Element issue.

    #1616835
    David
    Staff
    Customer Support

    When a topic is set to Resolved our system automatically deletes any Private Information in the topic, this is just an additional security layer. So you will need to provide them again.

    #1616888
    Juned

    Sending again.

    #1617334
    David
    Staff
    Customer Support

    Can you try Replacing the image in the page with a different image, and make sure there is nothing in the Caption field ?

    #1617348
    Juned

    Sure. Will do it again.

    I guess you are correct, as captions are not showing in other images.

    #1617357
    David
    Staff
    Customer Support
    #1619735
    Juned

    Sir, I am not able to remove the Image Caption showing wrongly. Pls suggest. The wrong image caption is showing at About Us Page also.

    Also, please suggest (based on present status) what better I can do at my Home Page, to improve its looks.

    #1620268
    David
    Staff
    Customer Support

    What happens if you delete an Image Block. And add a new Image – that has no Caption or Title ?

Viewing 15 posts - 1 through 15 (of 17 total)
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