[Support request] High CPU usage

[crosby87]

Hi there,

My site is having high CPU usage (often 100%) which results in the site crash and returning a “Critical error” message.
Issue is not with the hosting, I have a number of other sites with the same host and there are no issues there.

Although I do not expect GP to cause this, I was wondering if you could help identify the issue. I don’t expect a full site audit, but I would highly appreciate if you could take a quick look and have a few suggestions.

I would say my website is not overloaded with a lot of plugins, biggest ones are WooCommerce (only 1 product) and Elementor.

I noticed the following:
– CPU increases significantly when I work on the backend (create new pages, change settings, etc.) Does this make sense?
– of course, this also happens other times when I do not work on the website

Any suggestions would be highly appreciated!

[Leo]

Hi there,

Have you done some basic tests like disabling all non-GP plugins to see if the usage stays high?

If that’s the case I would recommend checking with your hosting support to see if they have any suggestions.

Hope this helps 🙂

[Author]

Posts