[Support request] Hiding Author Name

Home Forums Support [Support request] Hiding Author Name

Home Forums Support Hiding Author Name

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1613796
    Bob Pillay

    Hi,

    I changed author hide settings in Customize option but it is not reflecting when a post is opened.

    #1613818
    Elvin
    Staff
    Customer Support

    Hi,

    Can you check and confirm if you’ve hidden the author name on Single Post as well?
    https://share.getcloudapp.com/6quxpAxy

    Let us know.

    A wise man once said:
    "Have you cleared your cache?"

    #1614981
    Bob Pillay

    Hi,

    I cleared cache and changed it in both archive and single post as well.

    #1614987
    Ying
    Staff
    Customer Support

    Hi Bob,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know 🙂

    #1616336
    Bob Pillay

    Hi

    #1616352
    Leo
    Staff
    Customer Support

    Can you disable SG optimizer for now and let us have a closer look?

    If that doesn’t work, please provide the dashboard access for us to take a look.

    Thanks!

Viewing 6 posts - 1 through 6 (of 6 total)
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