[Support request] hide Site Identity with 3rd party Software attached to wp and Gp theme

Home Forums Support hide Site Identity with 3rd party Software attached to wp and Gp theme

  • This topic has 5 replies, 2 voices, and was last updated 10 months ago by Leo.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • #1076696
    Peter

    Hi I wounder if you can help me

    I generated a header and footer through Elementor and with Elementor canvas
    attached it to WP_head and WP_Footer has a hook in Elements

    Display rules page tng and page genealogy

    I hid the Site Title & description in Customise
    all working fine but

    I have a Genealogy Software that I have attach to wordpress and Generate press theme
    when I start using the software it brings up the GP identity 1st then my header appears.

    link to a word document with two screen shots
    https://drive.google.com/open?id=1sYM86OYpdC8d33ty9Px8jhXlMwtld3PN

    i’m using localhost so if you need to look I can give you a link to my backup of WP and DB files

    I wounder if this can be rectified that it would only show the header that I created?
    thanks in advance
    Kind regards
    Peter Relph

    #1076704
    Leo
    Staff
    Customer Support

    Hi there,

    Tough to tell without seeing the issue live unfortunately.

    Are you still using Elementor Canvas?

    If so then all of the theme elements should be removed by default – hense canvas, which means that there isn’t anything GP can do really.

    If you duplicate the issue on a staging live site, we can confirm.

    Let me know 🙂

    #1076720
    Peter

    Hi

    Yes i’m still using Elementor Canvas,

    yes wp pages are fine

    I have to get back to you when this goes live,
    i hope soon.

    so then you can see the problem I have

    thanks again

    Kind regards
    Peter Relph

    #1076730
    Leo
    Staff
    Customer Support

    If you are using Elementor Canvas then it might be good to check with their support 🙂

    #1076740
    Peter

    Thanks for the advice I shall email them 🙂

    shall let you if I have any success or not

    Kind regards

    Peter Relph

    #1077186
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
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