[Resolved] Help! Can't install purchased addons AT ALL.

[Janice Dykeman]

Hi – I just purchased GP Premium to upgrade the features on my new site’s theme. I am able to download the .zip file (generatepress.1.2.4). I followed your very well laid out steps to upload and install in my plugins on wordpress….however….this is the message I get:

Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

??? Help, please.

Janice.

[Tom]

Hi there,

generatepress.1.2.4 is the free theme file – that’s not the file you want to install as a plugin.

When you purchased, you should have been emailed a download link for GP Premium. If you made an account, which it looks like you did, you can go to your account page (https://genertepress.com/account) and download the file as well.

Then install that .zip as a plugin, and you should be good to go.

More info here: http://generatepress.com/knowledgebase/install-activate-addons/

Let me know if you have any other questions 🙂

[Janice Dykeman]

Thanks so much! I kinda thought it would be something that obvious. Didn’t see that link in the email I received. :S

All is good now!

[Tom]

Glad I could help 🙂

[Author]

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