- This topic has 9 replies, 2 voices, and was last updated 4 years, 11 months ago by Tom.
December 23, 2015 at 2:51 pm #161770Salvatorie
Tome, Using GP 1.3.23 and all of a sudden the Header and Nav line will not update. I tried update to other sites… and they all work OK just on WCBInjury.com Any ideas?
example…. I when in through Appearance/Menu and first added a new page “Bad Faith v. Pain by Injured worker” and placed it under the drop down. updated menu check site and this is were it’s at now. 🙁
SalDecember 23, 2015 at 2:52 pm #161771TomLead DeveloperLead Developer
That’s very odd – no issues with other sites using 1.3.23?
Can you try #1 on this page?: https://generatepress.com/knowledgebase/debugging/December 23, 2015 at 2:56 pm #161772Salvatorie
If I do #1 will i loose my settings…. ?December 23, 2015 at 3:06 pm #161773Salvatorie
If you’re willing, I can give you privileges to look at my site and see do what you do best.
SalDecember 23, 2015 at 11:35 pm #161810TomLead DeveloperLead Developer
You won’t lose your setting if you do #1 on that list.
You’ll just have to re-activate your plugins when you’re done.
You can also deactivate them one by one and see if the issue goes away with one of them deactivated.December 24, 2015 at 5:37 am #161831Salvatorie
I tried #1 with no luck. Other sites work fine it’s just this one “WCBInjury.com” I can edit within a page etc., but The when I try to edit the header tag line, or add, move or delete form the Nav bar within Appearance/menu it will not update. Checked with GoDaddy to see if they had issues…none.
Again, I can provide you with login ID and pass. My personal email is Salvatorie@SalvatorieStudios.com
SalDecember 24, 2015 at 7:38 am #161842TomLead DeveloperLead Developer
A login and pass won’t do me much good I’m afraid.
It sounds there’s some sort of server issue going on.
Can you try increasing your PHP memory limit: https://generatepress.com/knowledgebase/increasing-memory-limit/December 24, 2015 at 9:05 am #161862Salvatorie
Now when I delete all the GP Preim plugins and hit Apply….an error comes up saying “ERROR: options page not found.”
GoDaggy increased the memoryDecember 24, 2015 at 9:24 am #161869Salvatorie
What seemed to have happened is the menu ID were mismatched! Don’t understand ow that could have happened… so what I did is made screen shots and looked at the other sites I did and saw this common error. Changed the WCBInjury.com site to match the others and it’s done.
Thanks for your help
SalDecember 24, 2015 at 10:53 am #161872
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